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Tropical Beach

FAQ & Privacy Policy

  • How does the free transportation service work?
    Our service is completely free! Simply book your ride through our website or WhatsApp, and we’ll pick you up from your hotel or Airbnb. We’ll take you to the best souvenir shops in Punta Cana, where you can explore and shop at your leisure. Once you’re done, we’ll drop you back at your location safely.
  • Do I need to make a reservation in advance?
    Yes! To ensure availability and provide you with the best experience, we recommend booking your transportation at least 24 hours in advance. However, same-day bookings may be available depending on our schedule.
  • Where will you pick me up?
    We offer pick-up services from most hotels, resorts, and Airbnbs in Punta Cana. If you’re staying in a private villa or residence, just let us know your location, and we’ll coordinate a convenient pick-up point.
  • How long does the shopping trip last?
    Each visit typically lasts between 1.5 to 3 hours, depending on the number of stores you choose to visit and your personal shopping time.
  • What kind of souvenirs can I find?
    You’ll find a variety of authentic Dominican souvenirs, including: Handmade jewelry Local cigars & Mamajuana Dominican coffee & cacao Traditional wooden carvings Larimar & amber gemstones Handcrafted ceramics and artwork
  • Is there any obligation to buy something?
    Not at all! You are free to browse without any pressure to buy. Our goal is to provide a stress-free and enjoyable shopping experience.
  • Is the transportation really free?
    Yes, 100% free! Our service is funded through partnerships with local businesses that want to share their incredible Dominican products with visitors like you.
  • Is the transportation safe?
    Absolutely! We have years of experience in the tourism and transportation industry, and our professional drivers prioritize your safety and comfort. All our vehicles are well-maintained and insured.
  • How can I book my free ride?
    You can book your ride easily through our website or WhatsApp. Just provide your name, location, and preferred time, and we’ll handle the rest.
  • What if I need to cancel my reservation?
    No problem! If your plans change, just let us know as soon as possible so we can accommodate other travelers.

Privacy & Security Policy

At Shopping Punta Cana, we are committed to protecting your privacy and ensuring a safe browsing experience on our website. Below, we outline how we collect, use, and safeguard your personal information.

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1. Information We Collect

We may collect the following types of personal information when you use our services:

  • Name, phone number, and email address when booking transportation.

  • Location details to coordinate pick-up and drop-off.

  • Website usage data (via cookies) to improve our services.

 

2. How We Use Your Information

Your information is used solely to:

  • Schedule and confirm your transportation.

  • Provide customer support.

  • Improve our website’s functionality and user experience.

  • Send updates about your ride if necessary.

We do not sell, rent, or share your personal information with third parties.

 

3. Data Security

We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. Our website is encrypted, and we follow industry standards to ensure your information remains safe.

 

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer not to be tracked.

 

5. Your Rights & Contact Information

You have the right to request access to or deletion of your personal data. If you have any questions or concerns about our privacy practices, feel free to contact us at:

 

📧 Email: [Your Contact Email]
📞 WhatsApp: [Your Contact Number]

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By using our website and services, you agree to this Privacy Policy. We may update it from time to time, so please check back periodically.

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